diagnostics
Diagnostics is preventative maintenance
With more than 65 years of experience high-quality and strong relationships with our customers are different. That is why we continue to support our customers with knowledge, resources, and experience throughout the Westrup equipment’s lifespan.
Is your plant located in one of the mentioned areas*?
We offer a customized service solution for your business through diagnostics. The service includes a visual inspection of your Westrup machines at your site. With diagnostics, we determine the general condition of the machine and recommend spare parts, modifications, and possible improvements to ensure the longevity of your equipment.
We are helping you reach better results
While ensuring that you are utilizing the full potential of your equipment, it is also a valuable chance for us to learn more about the long-term performance of the machines. This contributes to the continuous improvement of our solutions.
Furthermore, the diagnostics service enables us to understand your needs in an ever-changing industry, where new technological components or machine automatization can improve your business's output.
Is your plant located outside the mentioned areas?
Contact Westrup by e-mail: info@westrup.com and we will find a solution that will match your company’s needs.
*Diagnostics is offered in the Nordic countries, German-speaking countries, France, Belgium, The Netherlands, Canada, and The United States.
Our expertise - YOUR GUARANTY
The diagnostics are supervised and performed by our qualified service technicians together with the sales manager in your area, to ensure the highest quality of service.
Based on a detailed report created during the visit, we offer you a proposal for spare parts, modifications, or improvements, including replacements and adjustments handled by our technician.
FAQ on diagnostics & Service
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Our aim is to provide on-site service to ensure your staff becomes acquainted with the specific machinery, allowing them to adjust parameters, valves, and handles, as well as promptly identify any potential malfunctions.
In order to tailor the training specifically to your plant and taking into consideration your team’s knowledge, our service technician, along with your team, will thoroughly inspect your factory.
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Our test center provide a comprehensive range of training options for both products and equipment. By participating in our training programs, your employees will gain expertise in effectively setting up machinery and effectively controlling the product throughout the processing stages. This knowledge will enable them to make necessary adjustments that significantly enhance the overall quality of your end product.
Send an e-mail to your representative, or info@westrup.com, to book an appointment for training or testing in one of our test centers.
Our test centers are situated in:
Saint Melanie Sur Aubance, France
Sioux Falls, SD, USA
Slagels, Denmark
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By having a set agreement in place, your business can tailor the service arrangement according to its specific requirements. This may involve a combination of scheduled preventive services during convenient periods, predetermined rates, a defined level of emergency service, and even training sessions to keep your staff well-equipped with the necessary skills for handling your equipment.
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In the event of a breakdown, the initial action is to recognize and analyze the predicament at hand. Subsequently, a proficient service technician will be dispatched to your designated site equipped with the appropriate tools and essential equipment. Our service technicians promptly and diligently respond, ensuring a swift resumption of your production operations.
To learn more contact: service@westrup.com
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A complimentary consultation is provided by a service engineer and a local sales manager from Westrup. They will visit your facility to carry out preventive maintenance on your machines. After a thorough assessment, a comprehensive proposal will be presented to you, detailing necessary adjustments and spare parts to prepare your plant for the upcoming seasons. Regardless of the age of your Westrup machines, diagnostic services are available for all.
Book diagnostic by sendin an e-mail to your representative, or info@westrup.com
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To get your sample tested in our test centre, you need to provide the raw material. How much is needed depends on the product to be tested, how many processes are required and the types of machines that are used. Our in-house experts will guide you on this. During processing, we will uncover whether your ideal machine requires specific settings to give you the best result. After testing, you will receive a detailed report on how your crop was processed – which machines were used and a specification of how your product performed in each stage of the process. With this information, we will be able to provide you with the machine combination that is exactly right for your seed or grain.
Send an e-mail to your representative, or info@westrup.com, to book an appointment for training or testing in one of our test centers.
Our test centers are situated in:
Saint Melanie Sur Aubance, France
Sioux Falls, SD, USA
Slagels, Denmark